House rules


To ensure a comfortable stay for all guests and neighbours, we kindly ask you to respect the following House Rules.



Check-in & Check-out

  • Check-in: 15:00–20:00
  • Please provide your expected arrival time in advance.
  • A member of our Welcome Team will meet you at the property where personal check-in is required.
  • Late check-in fees apply after 20:00 and must be paid in cash to the Welcome Team member at check-in.
  • Check-out: Before 11:00.
  • Late check-out requests must be made at least 48 hours before departure and are subject to availability.


During Your Stay

  • Treat the property with care and report any damage as soon as possible.
  • Smoking (including e-cigarettes) is prohibited inside the property. Smoking is permitted only in designated outdoor areas where available.
  • Parties and events are not allowed.
  • Please respect your neighbours and observe quiet hours between 22:00 and 09:00.
  • Only registered guests may stay at the property.
  • Pets are not permitted unless agreed in writing before arrival.


Property Care

  • Please dispose of rubbish responsibly and follow local recycling guidelines where applicable.
  • Do not flush food waste, cooking oil, fats, sanitary products, or other unsuitable items down the toilet or drains.
  • Please remove sand before entering the property or using the shower to help prevent blocked drains.
  • Guests are responsible for keeping keys, access cards, and remote controls safe. Lost items may incur a replacement charge.
  • Before leaving the property, please ensure all doors and windows are securely locked.


Damage & Liability

Guests are responsible for any damage caused during their stay beyond normal wear and tear.

Proper Holidays reserves the right to recover the cost of repair, replacement, or missing items through the booking platform or by invoicing the guest directly, where applicable, within 14 days after check-out.


Emergency Assistance

If you experience any issue with the property during your stay, please contact our team first. We will do our best to resolve the problem as quickly as possible. In case of a medical emergency, fire, or police assistance, please call 112.



Thank you for respecting our House Rules and helping us maintain a comfortable environment for all guests and neighbours.