Privacy Policy
Proper Holidays respects your privacy and is committed to protecting your personal information.
Information We Collect
We may collect:
- name
- email address
- telephone number
- postal address
- booking details
- payment information (processed securely through payment providers)
- communication relating to your booking
How We Use Your Information
Your information is used to:
- process reservations
- communicate with you
- provide customer support
- comply with legal obligations
- improve our services
Sharing Information
We only share information when necessary with:
- payment providers
- property management systems
- government authorities where legally required
- trusted service providers assisting in delivering our services
We never sell your personal information.
Data Retention
We retain personal information only for as long as necessary to fulfil legal and contractual obligations.
Your Rights
You have the right to:
- access your personal data
- correct inaccurate information
- request deletion where legally permitted
- restrict processing
- object to processing
- request data portability
Requests can be sent to: