About us

WHO WE ARE 

PROPER HOLIDAYS is a vacation rental company based in Tenerife, Canary Islands, Spain. We are a dedicated team with over ten years of combined experience in the travel and real estate industries. Coming from different cultures and backgrounds, we have travelled the world, lived on various continents, and immersed ourselves in different ways of life. Throughout our journeys, we have experienced vacation rentals of every kind — from basic to luxurious, from disappointing to exceptional. That firsthand experience has taught us what truly matters: attention to detail, comfort, reliability, and the feeling of being genuinely cared for.

We understand what makes a holiday stay special — and we bring that understanding into everything we do.

OUR GOAL

Is to make every holiday experience as smooth and stress-free as possible for our guests.

For property owners, we create new opportunities and long-term value. We believe true success is built by helping others succeed — and we are committed to building strong, transparent, and mutually beneficial partnerships.

OUR VALUES 

Quality in Product A carefully curated collection of properties in prime locations across South Tenerife.

Excellence in Process Outstanding customer service from booking to check-out, combined with professional cleaning and reliable maintenance standards.

Customer-Oriented Approach Everything we do is centered around our valued guests and property owners. 

Rules

Check-in & Check-out Check-in: From 15:00 to 20:00 (daily)

Early check-in is subject to availability and must be requested in advance. Please note that arrivals outside our working hours may incur an additional fee.

To ensure a smooth and welcoming arrival, a member of our trusted Welcome Team will meet you at the entrance of the complex at your chosen time between 15:00 and 20:00. In order to schedule and confirm your check-in, we kindly ask you to provide your accurate arrival time in advance.

Check-out: Before 11:00 

If you wish to request a later check-out, please contact your assigned agent in advance. Late check-out is subject to availability, and whenever possible, we are happy to offer it free of charge.

House Rules To ensure a comfortable stay for all guests and neighbours, we kindly ask you to respect the following rules (apply to all listings):

Smoking is strictly prohibited inside the property.

Parties & Events are not allowed .

Quiet Hours Guests are required to minimise noise between 22:00 and 09:00.

Pets are not allowed.